Travel & Transport

Safe, reliable transport support helping you travel confidently to appointments, activities, work, education, and community participation with ease, independence, and peace of mind.

Three Levels of Participant Transport Funding

01.

Transport Funding

This level provides up to $1,606 per year for participants who are not currently working, studying, or attending day programs, but still want to stay active in their community. It can also support those engaging in unpaid volunteer activities and improving community participation.

02.

Transport Funding

Ranging from $1,606 to $2,472 per year, this level is for participants who work or study part-time (up to 15 hours per week) or attend day programs. It also supports social, recreational, and community activities that encourage engagement and wellbeing.

03.

Transport Funding

Providing between $2,472 and $3,456 per year, this level is designed for participants who work, study, or are actively seeking employment for at least 15 hours per week, and who are unable to use public transport due to their disability-related needs.

Effortless Travel and Transport You Can Rely On

We provide safe and dependable transport support to help people with disabilities access their community and attend important activities. Our goal is to make travel easier and ensure you can get where you need to go with confidence and peace of mind.

Our service includes transport through our buses and support worker vehicles, with friendly staff who prioritise your safety and wellbeing. We offer flexible transport arrangements to suit your schedule and support needs. Whether you’re attending medical appointments, shopping, work, or community activities, we’re here to provide reliable and stress-free travel support.

Why Choose Us for Travel & Transport Supports?

Personalised Support

Transport assistance tailored to your individual needs, preferences, and daily routine for a comfortable experience.

Safe & Reliable Travel

We prioritise your safety with dependable transport services and caring support staff you can trust.

Experienced Support Staff

Our skilled team provides professional assistance to help make every journey smooth and stress-free.

Comfortable Transport Options

Travel in our buses and support worker vehicles designed to provide a safe and comfortable journey.

How We Can Support You

Medical Appointment Transport

Reliable transport support to help you attend medical appointments comfortably and on time.

Community Access Transport

Travel assistance for attending community programs, appointments, and social activities.

Shopping & Errands Transport

Convenient transport support for shopping trips and everyday errands.

Social & Recreational Transport

Travel assistance to help you participate in social outings and recreational activities.

Workplace Transport

Support with travelling to and from work or employment-related activities.

Educational Program Transport

Reliable transport to support access to school, training, and educational activities.

Your Questions Answered

Am I eligible for transport support?

Yes. You may be eligible for transport support if your disability prevents you from using public transport safely or independently. Eligibility is generally based on your mobility needs, safety considerations, and your requirement to attend essential activities such as medical appointments, education, work, or community participation. An assessment of your daily support needs will help determine the level of assistance you can access.

How much transport funding will I receive?

Transport funding varies depending on your individual circumstances and level of participation in the community. The NDIS typically provides different support levels, ranging from basic access for essential travel to higher funding for participants who work, study, or engage in community activities regularly (e.g., 15+ hours per week). Your planner will determine the appropriate level based on your goals and needs.

How is transport funding paid or accessed?

Transport funding is usually provided as a Core Support and is paid directly into your nominated bank account on a regular basis (often fortnightly or monthly). In some cases, it may be managed through your plan manager or the NDIS portal, allowing you to claim eligible transport-related expenses as needed.

Can I use my transport funding for taxis or rideshare services?

Yes. You can use your transport funding for taxis, rideshare services like Uber, or accessible community transport if you are unable to travel independently. These trips should be linked to your NDIS goals, and it is important to keep receipts or trip records as evidence of how the funding is used.

Can I use my funding to pay a family member for transport?

No. NDIS transport funding cannot be used to pay family members or informal carers for driving you to appointments or activities. The funding is intended for formal transport services or approved providers that support your independence and participation in the community.

Can a support worker assist me with travel?

Yes. If a support worker accompanies you or helps you before and after a trip, their time can be funded under your Assistance with Social, Economic and Community Participation budget. Additional travel-related costs such as parking or tolls may also be included if agreed upon in your service arrangement.

Can transport funding be used for vehicle modifications?

Yes, in some cases. If it is deemed reasonable and necessary, NDIS funding may support vehicle modifications such as wheelchair hoists, adapted seating, or other accessibility improvements. These modifications must be directly related to your disability needs and approved within your plan to improve safety and independence.